Turnkey Components

Billing
Customer Support
Technology
Website
Service Management

Billing

Exent offers a full billing solution for the Games-on-Demand (GoD) service, with complete billing management, payment clearing services and royalty calculations. Alternatively, Exent can interface with a service provider's existing billing system.

Customer Support

Exent services includes offering of 1st, 2nd and 3rd-line customer support, as well as training for the service providers support reps. Customer self-care is also fully available over the web.

Customer support center: Exent can train existing customer care professionals, or provide support center services.

Customer self-care: Exent offers a self-care module allowing users to manage their accounts through the web, including user information, billing data, parental controls, user logs, and individual player definitions.

Technology

Exent supplements the EXEtender™ enabling technology with all technical elements required to run a GoD service, including hosting facilities, hardware/servers, database management, website maintenance, and support systems.

Website

Exent creates and maintains the website that is the portal for the GoD service. The website includes various types of information for users, sign-up pages, links to the games, the games themselves, editorial content and customer support tools.

Service Management

Exent utilizes its best practices and accumulated experience to provide out-sourced business service management. Services include content management and game placement, offering management, promotion management and more.