Exent offers professional services support to service providers, including software integration, implementation, and consulting services needed to setup and maintain a Games-on-Demand service,
define the internal functions and processes for on-going operations, and build relationships with requisite third parties.
As part of this approach, Exent collaborates with customers to design a system which adapts the end-user experience to the customers’ specific needs and implement the optimal system architecture to ensure the seamless integration of the providers’
end-user database, billing system, and the authentication system with the Games-on-Demand technology. In addition, Exent provides customers with ongoing support, including on-site customer training covering the user-facing helpdesk and system administration.
The goal of Exent’s training program is to ensure that its customers can run their Games-on-Demand service independently without relying on Exent for day-to-day operations.
Exent offers customers best practices advice based on our continually increasing market experience in different geographies. Exent advises customers on how to construct the video gaming website in order to optimize stickiness, maximize conversion rates,
increase usability, and improve various other areas, including the content offering, the overall end-user experience, and marketing messages, in order to create the best video gaming experience for the end-user.